How Can We Help?
Find answers to common questions, troubleshooting tips, and ways to get in touch.
Frequently Asked Questions
Click on a category to explore related questions and answers.
Troubleshooting
Quick fixes for common issues you might encounter.
App crashes when opening
Try force-closing Forta and reopening. If the issue persists, try restarting your iPhone or reinstalling the app.
Animations are slow or laggy
Close other apps to free up memory. Animations are optimized for all supported iPhones, but performance may vary with system load.
Instagram share doesn't work
Make sure Instagram is installed and updated. Try sharing via the share sheet instead of the direct Instagram button.
Activity rings not showing
Ensure Forta has permission to read Activity data in Settings → Health. Activity rings require workout data from Apple Watch.
Still Need Help?
We're here to help. Reach out and we'll get back to you as soon as possible.
We typically respond within 24-48 hours. For faster resolution, please include your iPhone model, iOS version, and a description of the issue.